F.A.Q

ACCESS

‍Airports: From Roissy Charles-de-Gaulle airport: RER B, line 4. Cab (≈ 65€) From Orly airport: Orlyval, RER B, line 4. Cab (≈ 45€).

Parking: Parking Marché Saint-Germain - opposite 6/8 rue Clément. Open 24 hours a day.

Public transport: Metro: Odéon station (line 4 or 10), Mabillon (line 10). Saint-Germain-des-Prés (line 4). Saint-Michel (RER B or C).

Bus: lines 58 / 63 (Odéon station), line 95 (Saint-Germain-des-Prés station).

‍Vélib' : station n°6012 - 141 Boulevard Saint-Germain.

Reservations

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Do you accept pets?

Yes, but only dogs.

Do the rooms have balconies?

No, the Hôtel Madison does not have a balcony, except for the 'L'appartement' suite with its superb view of the Saint Sulpice church.

Can I bring my children?

All children are welcome. Our suites are equipped with sofa beds to accommodate a couple and 2 children.

Is smoking allowed in the rooms?

No, smoking is not permitted in the rooms.

Which credit cards do you accept?

We accept all major credit cards.

What are the reception opening hours?

We are open 24 hours a day.

Is it possible to vacate the room after 12pm?

Yes, late check-out can be arranged subject to availability. Additional charges may apply depending on departure time.

What time do you check in and out?

Check-in is from 3pm and check-out is until 12am.

Is there a minimum number of nights?

No, we welcome you for one night or for life! But we do offer special rates for longer bookings.

How do I cancel a reservation made via a booking platform (Booking, Expedia, etc.)?

You can cancel your reservation via your booking.com or Expedia extranet account...

Can I change my reservation?

It all depends on whether you have taken a flexible, semi-flexible or non-cancellable, non-refundable offer.

Can I get a refund if I cancel a booking?

It all depends on whether you have taken a flexible, semi-flexible or non-cancellable, non-refundable offer.

Gastronomy

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Are there any vegetarian products?

Yes, we offer vegetarian options on our breakfast menu.

Is it possible to have a meal delivered to the room?

The Hôtel Madison does not have a restaurant, but offers room service in partnership with Café Louise, from 12.30 pm to 9 pm, to satisfy all your gourmet cravings.

SPA

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Internship

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Services

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Does the hotel have parking?

No, we don't have a parking lot, as we prefer to travel by public transport, on foot or by bike, like a true Parisian. However, the Marché Saint-Germain parking lot opposite 6/8 rue Clément is open 24 hours a day.

Does the hotel have a concierge service?

Yes, the Hôtel Madison offers a concierge service: whether you're looking to book a cab, restaurant, show tickets, city tours or baby-sitting, you'll enjoy a tailor-made service. Sanjay, our Clefs d'Or concierge, who has the best addresses in Paris, will answer your most unusual requests and advise you thanks to his expertise and his inexhaustible address book.

Is it possible to have champagne or flowers in the room?

Yes, you can simply add extras to your booking. We offer a number of extras, such as a bottle of champagne, a bottle of wine, flowers or chocolates.

Is there access for people with reduced mobility?

Yes, the Hôtel Madison is accessible to people with reduced mobility and has an elevator. We offer two Classic Double rooms and one Privilège Vue room, specially designed for optimum comfort. For information or reservations, please contact our reservations department.

Does the hotel offer a transport or shuttle service?

On request from reception.

Does the hotel have air conditioning?

Yes, we have air conditioning during the summer (but not in winter, of course!) in all our rooms and common areas.

Does the hotel have an elevator?

Yes, there's an elevator.

Does the hotel have luggage storage?

Yes, the hotel has a luggage storage service.

Does the hotel have a dry-cleaning service?

There are two options: our free "laundry corner" on the 1st floor or our "stain and clean" service, which we can bill directly to your room.

Is Wifi available?

Yes, wifi is available in all rooms and public areas.

Contact

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